Policy draft
Shipping and delivery.
Draft operational policy for ZIP eligibility, cold-chain delivery, carrier timing and recipient responsibilities.
Review required before launch.
This operational draft is not a substitute for review by qualified legal, tax or food-safety counsel.
Eligibility
The recipient ZIP must match an enabled delivery zone and remain within configured capacity and cutoff rules.
Timing
The delivery window shown at checkout is based on current operations configuration. Final carrier estimates and exceptions appear in tracking.
Receipt and storage
Recipients must inspect the shipment and follow the included temperature, storage and reheating guidance. Escalation thresholds and claims evidence must be finalized with the fulfillment partner.